FAQs
Frequently Asked Questions
1. What is My-Risticwear?
My-Risticwear is a global hi-tech company offering the latest smart wearable devices and electronics, shipped worldwide at competitive prices.
2. Where do you ship from?
We ship from our global warehouses located in the USA, UK, UAE, China, and Hong Kong to ensure faster delivery and better customer service.
3. How long does shipping take?
Economy shipping usually takes 5–15 business days, and standard shipping typically takes 3–5 business days, depending on your location.
4. Do you offer free shipping?
Yes! Over 80% of our global deliveries qualify for free shipping depending on the destination and product type.
5. How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can track your order anytime from our “Track Order” page.
6. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout in your preferred currency.
7. Are your products original and new?
Yes, all our smart devices and electronics are 100% genuine and sourced from trusted, high-quality manufacturers worldwide.
8. Do you sell refurbished or used products?
Yes, our Second Hand iPhone category includes carefully inspected and certified refurbished devices with excellent performance and condition.
9. What if I receive a damaged or defective product?
Please contact our support team within 7 days of delivery with your order number and photos. We’ll replace or refund the item as quickly as possible.
10. How can I contact My-Risticwear?
You can reach us anytime via email at myristicwear@gmail.com. Our support team will respond promptly to assist you.